Forums of Gambling

I decided to wager at Diamond Sportsbook because Sportsbookreview gave them such a great rating and figured that this was a good reason to trust them...

After a few small deposits which totaled around $300, I hit a very large parlay for $11 which payed $1,049. When I requested a cash out of course I was given the usual run around for ID, credit card copies...etc I also had to fill out a "verification" form.

This verification form was almost 2 pages long, filled with irrelevant questions like what my credit card limit was. Then the last step of this form was to trace your credit card with a pencil. This was in addition to copies of your license and credit card. I have never heard of this before, why this was even necessary baffles me. The first fax they said was no good, not clear. Made another copy, and traced the card again and faxed from another machine....still no good. A third try now, still not clear. At this point I was very frustrated and really thought they we're trying to prevent me from cashing out. The copies we're very clear and the fact that I sent from two different fax machines made me really think that I wasn't going to see a penny. I spend the entire day making copies and running around faxing them their required documents. This was on top of the aggravation of arguing with the supervisor and several other employees really made this experience horrific.

In the end I had a photographer friend of mine take pictures and send them in which they accepted. The cash out was then not processed for 5 business days, even though I chose FedEx cash out (payed $50) and was suppose to receive the check within 5-7 business days. It is now the 6th business day and I am awaiting funds.

I find it interesting that SportsBookReview rates them A+ when I had one of the worst customer service experiences with these guys in my life. I have gambled at a lot of different sportsbooks and I will never be giving these guys another penny. Sportsbookreview rates Sportsbook.com as D- and I have had very positive experiences with this site.

Is sportsbookreview a reliable source for sportsbook reviews?

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LP.
Show me the money...

If they do not update thier sites, then i would not trust them, also, some places don't even check the sites they are indorsing, they are only interested in get the players and making the money.

sorry you had such a horrible time with this, and if it was one of the sites we recommend we would of helped if you told us what was going on. Thats why we really try to tell our members to use the sites we recommend, then you have us to back you up with any problems which btw, we doubt you will have with our sites.

Thanks for posting this so other players can read and learn.

Wish you all the best and hope to see you more often!

Triple777s

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Forum Moderator

New here and want to say thanks for the warning, it helps alot to have a place like this to look thru for good sites and avoid the bad ones.

hothand